Client: Glasser Australia Type: Internal ERP System Scope: Training Management, Lead Tracking, Contact Database
🧩 Project: Custom ERP System for Glasser Australia
Glasser Australia required a lightweight, scalable ERP solution to manage its internal operations—specifically training programs, lead generation, and contact management. The goal was to streamline workflows, centralize data, and improve visibility across departments without relying on bulky third-party platforms.
I designed and built a custom ERP system tailored to their needs, integrating training schedules, lead tracking, and contact records into a unified, user-friendly interface. The system functions as a secure internal database with modular components that can evolve as the organization grows.
⚙️ Challenge & Solution
| Challenge | Solution |
|---|---|
| Fragmented data across spreadsheets and emails | Built a centralized database with structured access and search capabilities |
| Manual tracking of training sessions and attendees | Developed a training module with automated scheduling, attendance logging, and reporting |
| Lack of visibility into lead status and follow-ups | Created a lead management dashboard with tagging, status updates, and follow-up reminders |
| Need for secure internal access | Implemented role-based permissions and encrypted data storage |
